Scheduler Phone: 216-293-7200

Welcome to Cuyahoga EITC Coalition's Appointment Scheduler

Upcoming Appointments

View/Cancel upcoming appointments here.

Schedule an Appointment

Schedule your appointments here.

Important Message

To find a location near you, please click on the link below for the Map of Tax Locations.  Click on the search icon in the red box on the left side of the page and enter your zip code to find locations near the zip code entered.

***Please note that CHN Housing Partners, Cleveland Food Bank and Fleet Library locations are Drop-Off Only Locations.  At Drop-Off Locations, your documents will be copied, and you will return at a designated day/time to pick up and sign your return. ***

Scheduler Notes

Thank you for visiting the Cuyahoga EITC Coalition's appointment scheduling website. Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email and a text confirmation. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing 216-293-7200 and following the instructions.


The Cuyahoga EITC Coalition offers free tax preparation services for qualifying individuals and families living in Cuyahoga County.

For any type of appointment, you will need:

  1. Social Security cards for you, your spouse (if filing jointly), and all dependents (NO PHOTOCOPIES)   
  2. Photo ID for you and your spouse (if filing jointly)  
  3. All tax documents, such as W-2s, 1099s, and 1099SSA   
  4. Last year's tax return 

Locations of Cuyahoga EITC Coalition VITA Program Sites

Map of Tax Site Locations (Click Here)

  • Burten Bell Carr (BBC) located at 7201 Kinsman Rd., Cleveland OH 44104
  • Clark Branch of Dollar Bank located at 3115 W 25th Street. Cleveland OH 44109 (at W25th and Clark)
  • CHN Housing Partners located at 2999 Payne Ave., Cleveland, OH 44114 - Drop Off Site Only
  • Cleveland Food Bank located at 15500 Waterloo Rd., Cleveland, OH 44110 - Drop Off Site Only
  • ESOP located at 11890 Fairhill Rd., Cleveland OH 44120
  • Famicos Foundation located at 1325 Ansel Road, Cleveland, OH 44106
  • Five Pointe Community Center located at 813 E 152nd Street, Cleveland OH 44110
  • Fleet Library located at 7224 Broadway Avenue, Cleveland OH 44105 - Drop Off Site Only
  • Gordon Square located at 6516 Detroit Ave., Cleveland OH 44102 (In the Capitol Theatre arcade building at W65th and Detroit)
  • Mt. Pleasant County Building, serving Southeast Cleveland and Southeast Suburbs in Cuyahoga County located at 13815 Kinsman Rd., Cleveland OH 44120
  • Notre Dame College located at 1857 South Green Rd., South Euclid OH 44121
  • Parma Snow Library located at 2121 Snow Rd., Parma OH 44134
  • *NEW SITE Rice Library, located at 11535 Shaker Blvd., Cleveland OH 44104
  • Step Forward Central, located at 1801 Superior Ave., 4th floor, Cleveland OH 44114 TO SCHEDULE AN APPOINTMENT AT THIS LOCATION, CALL 216-357-2621 or 216-353-5853
  • Step Forward East, located at 763 East 200th Street, Euclid OH 44119 TO SCHEDULE AN APPOINTMENT AT THIS LOCATION, CALL 216-268-1600
  • Stephanie Tubbs Jones Health Center, part of The Cleveland Clinic, located at 13944 Euclid Ave., East Cleveland OH 44112
  • The Centers - Uptown located at 12201 Euclid Avenue, Cleveland OH 44106
  • The Centers - Gordon Square located at 5209 Detroit Avenue, Room LL23, Cleveland OH 44102
  • The Delta Center located at 11955 Shaker Blvd., Cleveland, OH 44120