Thank you very much for choosing the Cuyahoga EITC Coalition to complete your tax return. We are a group of community partners and volunteers, all of whom are certified by the IRS to complete your taxes. We look forward to seeing you very soon! Please read the below information carefully so you are prepared for your appointment.
The tax preparation process may vary depending on the tax site. At select sites you will give your documents to a preparer and you will wait in your car or a designated room while it is being prepared. Other sites may ask you to return at a designated day and time to pick up and sign your tax return.
If you are having your return done at a drop-off location, these sites will have capacity for a maximum of two (2) people at any given time to wait in the lobby if you are traveling by bus or arriving on foot and cannot easily return later.
All tax sites require an appointment this year - there will be no walk-in appointments.
Please Note: If you require services in a language other than English, please schedule an appointment at Asian Services in Action.
Failure to bring all required documentation with you to your appointment will delay the processing time.
We require the following documents:
If you are filing for any previous year, please be prepared to share the amount of your stimulus payment and Advanced Child Tax Credit payments with your tax preparer.
Please note after reviewing your documents we may request additional information to complete your application.
If you need assistance with booking an appointment, please call (216) 293-7200 and choose option 4 to leave a voice mail and receive a call back.
The Cuyahoga EITC Coalition offers free tax preparation services for qualifying individuals and families living in Cuyahoga County.
Tri-C Metropolitan Campus (February 25th): Metro Campus Tech Learning Center, 2900 Community College Avenue, Cleveland OH 44115
Neighborhood Family Practice: 3569 Ridge Road, Cleveland OH 44102
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (216) 293-7200 and following the instructions.